Cancellation Policy
All reservations (including those made with
Gift Certificates) are subject to cancellation fees.
The fees are as follows:
Day of booking to 3 days prior to departure
date
- $50.00 fee or Rain Check / Gift Certificate
for the full charter amount.
2 days prior to departure date
- $75.00 fee or Rain Check / Gift Certificate for the
full charter amount.
The day before departure date
- $100.00 fee or Rain Check / Gift Certificate issued
for the full charter amount.
Same day - Rain Check / Gift
Certificate issued for the full charter amount.
NO REFUNDS ISSUED.
If
charter was booked with a Gift
Certificate and the customer cancels
on the same day of the scheduled
charter, your gift certificate will
become null and void.
All Rain Checks / Gift Certificates issued are
for the full price paid of charter booked. Gift
Certificates are valid for up to two years from the
original date of purchase. They can be used by the
purchasing party at a later date.
* The only exception to the cancellation policy will be
due to severe weather which will be the Captain's
decision on the day of the scheduled departure. At which
time, a full refund will be issued if the Captain deems
it unsafe or unfavorable to proceed.
Day of departure conditions in which the
Captain
WILL NOT cancel a charter for
are as follows; a light rain, rain clouds in the sky, a
forecast of a possible rain shower, a forecast of cooler
weather, too hot out, a forecast of cloudy skies, too
cold, it might rain, too windy, you can't get your kids
out of bed, your kids suddenly are not feeling well
because they don't want to go today, you changed your
plans and want to do something different today etc..,
etc... Some of these reasons might seem funny, but we've
heard all of them in the past!
Other Notes
If it is raining at your hotel on the other side of
town, it doesn't mean that it is raining at the marina
or the places where we are traveling. We watch the radar
consistently and monitor the National Weather Service
forecast on our VHF radio. We will stay on top of the
weather for you.
We have raincoats on board
for everyone if we go through a brief shower. 10 minutes
of a passing shower is only a small part of a planned 4
hour charter. Don't let it ruin your vacation.
When you charter the boat, it is for the whole boat, the
Captain, and the time slot requested. We WILL
BE turning down everyone else requesting
your day and time, and telling them it is sold out. We
do not double book or keep a running list of prospects.
We will keep our commitment to you expecting your
commitment to the reservation.
We will make every attempt to reschedule you to a
different day or time without any fees if
something unexpected comes up for you. We want to work
with your party and help you have a nice time and a
memorable experience. We will never compromise the
safety of our crew or your party.
We look forward to having you aboard!
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